TERMS
Your credit card will be charged a 10% deposit at the time your booking reservation is made or the full amount if booking within 30 days of your stay. This payment is processed through the secure payment system. The name that will appear on your statement is Alpine Junction. No credit card information is stored by us and our merchant protects personal information – at a minimum – to the Payment Card Industry Data Security Standards (“PCI-DSS”).
All rates are in NZ dollars and are on a per night basis including GST. Alpine Junction will not reimburse adverse fluctuations due to foreign exchange.
The guest must present a valid credit card on arrival. A security deposit of $200 per stay may be requested on check in. To stay with us you must be 20 years or older or staying with an adult.
PAYMENTS
A credit card is required to confirm a reservation. Full prepayment is required 30 days prior to arrival. We accept Visa, Mastercard for payment.. We will also accept payment by direct credit or TT to our bank account.
CANCELLATIONS
Alpine Junction may, at its option, cancel any booking not paid in full prior to arrival. Arrival and departure details must be supplied no later than seven days prior to arrival (or supplied at time of booking inside seven days of travel).
No refunds are available for cancellations within 30days of the check-in date of your booking.
CHECK IN / CHECK OUT POLICY
Check in time is from 3.00pm-6pm at Alpine Junction, 20 Alison Ave, Albert Town, Wanaka . If earlier check in time is required please request this at the time of booking. Late Check in is available using our lock-box system.
Check out time is 10am. If a late checkout is required please request from Reception when you check in. Early check-ins and late checkouts are not guaranteed and are at the discretion of Management / Reception Staff.
OTHER
- Alpine Junction is a non-smoking property
- No outside noise after 10pm
- Strictly no parties
- No pets allowed